Delhi Passenger Slams Air India For Flight Delay Amid Heavy Rain, Airline Reacts

Heavy rains in Delhi and the National Capital Region (NCR) led to waterlogging, traffic chaos and multiple flight disruptions. Amid this, an angry passenger took to X to complain about a two-hour delay on an Air India flight from Delhi, claiming the airline has "zero respect" for passengers. The airline responded to the user promptly, saying the delay happened due to adverse weather conditions and assured that passenger safety remains its priority. As the post gained traction online, other users questioned that the issue is with all the airlines and why the user is only blaming Air India.

"Every @airindia flight seems to be delayed by 1-2 hours-zero respect for passengers' time. No improvement, no accountability. It's shameful that we compare ourselves to Pakistan instead of China who is 100 years ahead of us," the X user wrote. 

In the following post, he added, "And the tragedy is non-refundable tickets and no compensation for wasting passengers' time."

And the tragedy is non refundable tickets and no compensation for wasting passengers time @airindia @DGCAIndia https://t.co/7xnPK7X3ED

— Ishan Rana 🧢 (@ishanrana170) May 2, 2025

The passenger's post quickly went viral, prompting a response from the airline. "Dear Mr. Rana, the flight is delayed due to adverse weather conditions in Delhi," Air India said. "Please be assured that the safety of our passengers remains our highest priority. We sincerely appreciate your patience and understanding," the airline added. 

Dear Mr. Rana, the flight is delayed due to adverse weather conditions in Delhi. Please be assured that the safety of our passengers remains our highest priority. We sincerely appreciate your patience and understanding.

— Air India (@airindia) May 2, 2025

One user @MadhuGoyanka in the comments responded by pointing out that flight delays were affecting all airlines due to the weather. He wrote: "Dear, why blame Air India? Every flight from Delhi is delayed because of bad weather. You're unnecessarily creating an issue. It's illogical to compare a weather-related delay with Pakistan. May God give you better sense."

Dear why blame Air India. Every flight from Delhi is late due to bad weather. You are unnecessary creating issue.
Very illogical to compare flight delay due to weather with Pakistan.
May God give you good sense.

— Madhu Goyanka (@MadhuGoyanka) May 2, 2025

Notably, earlier today, heavy rain lashed parts of Delhi in the early hours, resulting in waterlogging and traffic disruptions in many areas of the national capital. Due to inclement weather conditions, some flights have been impacted at Delhi Airport, officials said.

"Due to inclement weather conditions and thunderstorms in Delhi, some flights have been impacted at Delhi Airport. Our on-ground teams work diligently with all stakeholders to ensure a seamless and efficient passenger experience. Passengers are requested to contact the airline concerned for updated flight information," Delhi Airport said in an advisory posted on X.

In a follow-up post, the agency added, "The thunderstorm has passed. However, there is some impact on flight operations due to adverse weather conditions. All stakeholders are working together to ensure a seamless and efficient passenger experience." The officials also advised passengers to contact their respective airlines for the latest flight updates. 

The India Meteorological Department has put out an alert, informing that severe weather is going on over Delhi NCR and urging the residents to ensure their safety.