Exclusive: Air India CEO On How Airline Plans To Deal With Unruly Passengers
Amid mounting concerns from fliers over Air India's quality of services and incidents of rowdy passengers creating ruckus aboard a flight, the airline's CEO, Campbell Wilson, in an exclusive conversation with NDTV, answered tough questions on incidents of clogged toilets forcing flight diversions, passenger misconduct toward the cabin crew and how the airline plans to deal with such incidents.
